Customer Service

Share your thoughts! We welcome all questions, comments and feedback – it helps us make your experience at Starbucks the best it can be. Please select the category below that best fits your comment or question, then e-mail us. We’ll respond as quickly as possible.

Our products and stores
Please e-mail customer@rustancoffee.ph if you have something to ask or say about your experiences with our beverages, merchandise or retail stores.

Our company
If you would like to find out more about Starbucks as a company, including our corporate social responsibility efforts or investor relations, please e-mail marketing@rustancoffee.ph.

Our website 
If you have a technical issue to report or question regarding this web site, then by all means e-mailmarketing@rustancoffee.ph.

Our careers
If you would like to be part of the Starbucks Philippines team, please click on Careers.

Phone and postal contact
If you would like to contact Starbucks by postal mail, phone or e-mail, please direct your questions and comments to:

Starbucks Customer Relations
G/F Urban Building, 405 Senator Gil Puyat Avenue
Makati City, Philippines 1209
Tel: 8962755
Fax: 895 2747
E-mail: customer@rustancoffee.ph