Customer Service

Women Walking In Front of Starbucks Coffee House

Share your thoughts! We welcome all questions, comments and feedback – it helps us make your experience at Starbucks the best it can be. Please select the category below that best fits your comment or question, then e-mail us. We’ll respond as quickly as possible.

Our products and stores
Please e-mail customer@rustancoffee.ph if you have something to ask or say about your experiences with our beverages, merchandise or retail stores.

Our company
If you would like to find out more about Starbucks as a company, including our corporate social responsibility efforts or investor relations, please e-mail marketing@rustancoffee.ph.

Our website
If you have a technical issue to report or question regarding this web site, then by all means e-mail marketing@rustancoffee.ph.

Our careers
If you would like to be part of the Starbucks Philippines team, please click on Careers.

Phone and postal contact
If you would like to contact Starbucks by postal mail, phone or e-mail, please direct your questions and comments to:

Starbucks Customer Relations
Rustan Coffee Building, 14 Jupiter St. cor. Asteroid St.,
Bel-Air 1, Makati City, Philippines 1209
Tel: 896-2755
Fax: 895-2747
E-mail: customer@rustancoffee.ph